This is Lesson Four in a series of six posts that preview just some of the content we’ll be working on in the Put the Mojo in Your Message training starting February 14th (this is a new group at a new day and time). You can read the earlier posts here: http://soundbiteshaman.com/category/impact-and-income.

Every single business owner needs to be able to use written words to tell the story of what they offer and why it’s important. It doesn’t even matter so much that story is being told on a flier, on a webpage, or in a promotional email. Regardless of where those written words are showing up, telling a compelling story (not your personal rags-to-riches story, but a clear flow of ideas) is key to promoting and selling your programs, products, and services.

In fact, the biggest underlying reason I see business owners struggle with copy is that they haven’t actually worked out yet what they are trying to say. That’s why I encourage all my clients to take the time to write that basic story about what they offer, before worrying about what the program or product is, or what the details of the offer are, or where the words are going to appear.

And, once you invest the time in writing your basic story, then most of your copy is already written, you just need to add:
• Headlines and sub-heads
• Bullet points
• Offer details
• And a strong call to action

Here’s the thing, all marketing pieces, have an underlying structure. And what is really cool is that if you understand that structure, then writing your story becomes much, much easier.

So, the simple formula for creating your basic story, the formula that underlies pretty much every effective marketing piece is The Pain + The Hope + The Plan. What you have to say about these three things will be fundamentally the same for most of your offers. So when you write this “story” in a way that satisfies you, you’ll be able to write copy with more fluidity and ease.

Let’s talk a bit about each of these sections:

The Pain

So the Pain is where you write a little bit about what you see is the challenging situation that your prospective client is experiencing before they know that you exist.

The big fear here is that by writing about your audience’s pain that you’re being manipulative. The truth is that while evoking pain can be done in a manipulative manner, it can also be done in a deeply compassionate manner. It’s not supportive to see someone in pain, and then pretend that pain doesn’t exist. Is it?

It only becomes manipulative if you’re trying to whip people in to a pain that they never had before you started talking. Or you’re exaggerating the scenario to accentuate the fear.

And truthfully, the only way your audience will know that you can help them with the very real challenges that they are facing, is if you can talk about those challenges in a way that convinces them that you have some understanding and intimacy of who they are and what they’re up against.

What I want you to consider is that the Pain section is actually where you’re creating connection with your audience!

The beginning of any marketing piece, you need to “get people in the door” and give them a reason to keep reading. And the best way to do that is to show them that you know who they are and what they are experiencing.

The Hope

This is where you want to paint a vivid and compelling picture of how great life can be when someone takes the leap of faith and experiences the transformation you have to offer.

A very simple way to think about this is the Pain is the before, and the Hope is the after. The Hope is the relieving of the Pain.

So the Hope section will be a blend of the outcomes, solutions, and experiences your audience knows they’re looking for (even before they know you exist) with the concepts and ideas that you hold most dear. When you blend them together, it really makes your story very compelling.

If I were writing the story for my business, using this principle, I might write about practical outcomes that result from working with me, like having a successful business, getting more clients, making more money, but I would also write about the things that are meaningful to me, like connecting with the deepest message you’re here to share, and the satisfaction of knowing that you’re fulfilling what you were called here to do. I would write about both of those.

Within this section, you can go back and forth between the practical outcomes and the deeper meaning. If you had to put it in order, I often recommend you talk about the practical benefits first and then unfold in to the deeper meaning.

So, if use an example about a woman going through a divorce; it would sound like: “When you connect with and recognize your own beauty, then this is what becomes possible. You move out in to the world with more confidence. You engage in relationships from a different place. You have more courage and confidence to create new friendships or even new romantic relationships.”

The most touching, moving writing has a well-developed Hope section. Copy that feels more flat or superficial, or hype-y, tends to not have a well-developed Hope section.

The other thing that will happen is this section will go flat if you’re only focusing on the concrete, tangible outcomes, and you’re not including your deeper meaning. And then it’ll sound more like, “Oh, are you having trouble finding words and communicating what you do? Well, I can help you get more clients and make more money and it’s going to be great.”

It actually will feel disconnected. It will feel like, well, wait, we were just talking about one struggle, and now you’re talking about a solution. But there is nothing in between to help your reader shift from one to the other.

The Plan

The final part in our formula is the Plan.

In finished copy, the plan can be as simple as the next step your reader needs to take to move towards a solution of their challenge, or as complex as you walking them through your process. It’s either “here’s what you need to do next,” the call to action, or a longer description: “Let me walk you through how I help you to go from the before to the after.”

So what that will sound like is something like, “So what I do is teach you the five steps of shifting your beliefs so that you can earn more money.” Or, “What I do is guide you through the four phases of loving your life as a single woman.” Or, “What I do is take you through four steps to aligning with our deeper message and bringing that out in your business communication.”

To have credibility, you want to give it structure. I recommend you have a defined number of ingredients or elements or components. And you want to craft that phrase that says, “So what I do is…” and then you have some kind of verb. It can be “Teach you,” or “Guide you through,” or “Support you with,” and then you want the number of things, and then that last piece is about the outcome.

“What I do is teach you the five steps of shifting your beliefs on a deep level so you can earn more money. ”

So if you’re writing a longer written piece, like a web sales page, after you say that first line, like “The five steps of shifting your belief,” you would actually want to list what the five steps were, and you might actually write a paragraph or have a bullet list under each of those five steps. That would be the long version.

In a free report, you might say, “I like to guide you through the four phases of loving your life as a single woman.” In that report, you might write about each of those four phases.

In a promotional email, again, if you said “I have five steps to better business results,” you might bullet list the five steps and then have the call to action. Or you might say: “I want to teach you my five steps to better business results,” and then you might have a link to a register for a free teleclass where you actually then give all five steps and talk a little bit about each.

The great thing that you’re demonstrating is that when you know your basic story, and you’ve written it, you can use it in a longer piece, you can use it in a shorter piece, you can use parts of it. It gives you so much flexibility.

Clients just have told me over and over that once they’ve written this basic story, they are so much more clear and confident about the value that they have to offer. They are finally focused on the story they’re here to tell. They’re not trying to tell ten different stories.

My clients use this basic story as a reference piece in their library so that whenever they have to write a new marketing piece, they go back to this and they pull from it. They spend much less time writing than they did before when they had to write everything from scratch.

Our original Mojo group sold out before the early bird pricing ended, so we’ve added a second section slated to start on Tuesday, February 14th. You can get all the details and instructions on applying here: http://soundbiteshaman.com/mojo-home.

During the process of creating my Core Message with Isabel, I really struggled with the fear that there was no need for what I wanted to offer, that people wouldn’t want it, and that they wouldn’t pay me for it. I have to say, the process pushed every button I have!

Isabel’s approach to message creation goes much deeper than simply ‘writing good marketing copy,’ which is what most business owners focus on exclusively (a big mistake, I have learned!)

Instead, Isabel took me down a path of discovery to learn what I am here on earth to say and do… and as a result, I looked closely at what I really love, what I’m here to share, and the changes, feelings, and experiences I most want to create through my work. Writing from that Core Message is so much more powerful and compelling than simply ‘writing copy!’

Sue Rasmussen www.suerasmussen.com

If you would like someone to guide you gently through the process of creating your basic story, so you have words you can adapt and use over and over again, join us for my Put the Mojo in Your Message training and let me help.

I’ll give you feedback as you lay out what you have to say, and show you how you can turn that basic story into simple, effective copy.

Go to http://soundbiteshaman.com/mojo-home and request your full, detailed information packet. Hop on over and do it today as extended early bird pricing ends on Friday, February 3rd !

{ 1 comment }

Recent Comments:
  • Carroll Straus:
    OK it's not as easy as it sounds... because I have to expose MY raw paces to reach THEIR raw places! But because Isabel has done so much that really reaches me I am determined to get there.

This is Lesson Three in a series of six posts that preview just some of the content we’ll be working on in the Put the Mojo in Your Message training starting February 8th. You can read the previous posts here: http://soundbiteshaman.com/category/impact-and-income

In our previous lesson, we talked about getting someone’s attention using the “hey you” principle. But it’s equally important to know what to say after you’ve gotten someone’s attention to move them from being interested to actually saying yes to working with you.

A lot of people have been told by well meaning marketing people “No one cares about your process.” But it’s not really true. It’s not that people don’t care about your process, it’s that you need to know when they are ready to hear about it.

And a prospect is ready to hear about your process once they feel they want what you offer and as they begin to make a decision about working with you. Once somebody knows that they want what you offer – their next question, whether it’s spoken out loud or it’s unconscious, is “can I trust you to deliver on that promise? Is it safe for me to go ahead and invest time and money with you?”

And how you answer that question, “Well, how do you do that?” “How do you produce that outcome?” either establishes you as being really credible, or raises fears and doubts that you’re promising more than you can deliver.

And that’s where this idea of Signature System comes in.

The structure that a Signature System provides makes what you do, which may be very experiential and intangible, feel real.

People spend money on things that feel real to them.

The problem is that the way Signature System often gets taught, it can feel simplistic or shallow. You may feel pressured to make your process linear, when it’s not. Or to simplify what is a complex process to the point that it lacks real depth and substance.

You may be thinking “I don’t want to say I have a three-step formula for outrageous success.”

So sure, if you say you have a three-step-wham-bang-never-fails-absolutely-guaranteed-100%-chance-of-making-a-million-dollars-in-30-days signature system, and you and I both know that there is no three-step-no-fail-absolutely-guaranteed formula, then it would not only be superficial, it would be dishonest to present that.

But you could in good conscience say, “This is my three-step formula for opening to a greater flow of income and abundance in your business.”

Giving your work structure is not about giving people quick fixes or easy answers. It’s a way to give some shape and form to the journey that you’re going to invite people to take with you, because the more they can see the shape and form, the more confident and secure they can feel about stepping forward with you.

So, that description of the journey you go on together is what’s called your Signature System. You can also call it your logic, your process, or your methodology. What I like to call it is your True Wisdom.

If I’m your prospect, your Signature System shows me how you think. It shows me how you think about the problem or challenge that I’m facing, and it helps me know if the way you think about it is illuminating for me, or if it feels like you’re covering territory I already understand.

Don’t cop out by saying that your process is non-linear, or intuitive, or different for every person.

After nearly 10 years doing this work with people, I’ve found there is always a beautiful way to paint a picture of what you do with people, one that can is both accurate and flexible. If you’re not so linear, you might not have steps. You might use much looser structures like having “ingredients” or “components” or “principles.”

So if you say, “I help you build richer more fulfilling personal relationships,” you might see that there are five principles to a really healthy, happy relationship. When you work with people, it might not matter which one you start with, you might customize that for each client, or spend a different amount of time on each principle depending on who you are working with. But if you can at least describe what the five basic ingredients are, people will have a better sense of what they’ll get if they sign up to work with you.

And when you come up with a clear structure for describing how you work with people, it’s going to help you immeasurably if you want to create information product, write a book, or create programs because you’re going to need that structure to do all of those things.

First, Brain Dump

The first step to figuring out your Signature System is to do a brain dump in answer to the question “what is it I know about helping people experience the outcome I promise in my Core Message?”

You may want to do mind map by hand, or use mind mapping software. Meeting and facilitation types will have fun using post-its to capture their ideas. Keep following every line of thought and just writing each of those ideas down on a post-it or as one little piece of my mind map. Keep asking yourself, “Great, is there more?”

Or, if you are someone who has been trained in lots of techniques and processes, simply make a map of every tool, technique, and exercise you do with your clients.

Now, Create Clusters

Once you’ve gotten all the pieces out onto the table, you start to cluster. So you go, “Oh, all of these are about really discovering who you really are at your core.” And you put all the tools and exercises that go there.

You take another batch of little bits and pieces and you say, “All of these are about creating a safe space environment at work,” and as you pull the pieces together, you start to see that there are three or five or seven main themes.

As you cluster, you start to get the big hairy mass of stuff down in to a more manageable grouping.

As you are starting to group things together, you can start to play with names. Just try to find a name that helps you bring into focus why this piece of work matters.

Keep clustering until you have no more than seven chunks or pieces. Don’t worry if it takes you two or three passes to get it down.

Believe that there is a simpler structure there even if you don’t see it.

And that’s how you begin to create your Signature System, the one you love, and that invites people to work with you.

Would you like to have a sounding board as you create a signature system you love, that gives shape and definition to what it is that you offer? Join me starting February 8th in my Put the Mojo in Your Message training and let me help.

I’ll lay out a clear, tested step-by-step path to get the underlying structure of your work to fall into place, and I’ll give you the direct, detailed feedback that lets you know if you got it, or if there’s something even better that can come out of you. I will poke and prod until I am satisfied that you have the strongest words you’re capable of creating.

Before I worked with Isabel, I kept hearing ‘Fergus, I would never have done business with you if I had not met you. When I read your website there was just no soul, it just didn’t connect with me the way you do in person.’

With the skills I learned from Isabel, I can now use the written word to connect with others and describe in words they understand what the sound of their voice can do for them. How it can help them create trust and confidence to share their message or sell their services. Isabel challenged me to move beyond saying ‘what I do is different for different people …it depends’ to sitting down and uncovering the methodology, the process I actually follow.

Now I’m getting approached by clients who already know what they want and why just from having read by website. Word is spreading so fast I’m being approached by people who want to become Vocaltrademark Certified Trainers. The skills I gained have proved invaluable in developing my recently launched Vocaltrademark Accredited Trainer Program.

Thank you Isabel!

Fergus McClelland, www.vocaltrademark.com


To get more info go to http://soundbiteshaman.com/mojo-home and request your full, detailed information packet. Hop on over and do it today as early bird pricing ends on January 31!

{ 1 comment }

Recent Comments:
  • Sayah FRITES:
    chére madame : Isabel Parlett. je remercie trés fortement madame : Isabel Parlett charmante je respecte j'ai lire votre message compétente de travail,je donne la confirmation Isabal je cherche une femme excellente de travail, je confirme les relations entre les deux ISABAL PARLETT et mr. Sayah FRITES de coopérations dans le domaine investissement global. je l'aimerie ISABEL que vous-êtes belle......

Getting Unstuck Around Audience

January 27, 2012

This is Lesson Two in a series of six posts that preview just some of the content we’ll be working on in the Put the Mojo in Your Message training starting February 8th. You can read the first post here: http://soundbiteshaman.com/category/impact-and-income There’s no way around it. If you don’t know who you’re here to serve, [...]

Read the full article →

How to Quiet the Voices in Your Head that Keep You Spinning Your Wheels

January 26, 2012

This is Lesson One in a series of six posts that preview just some of the content we’ll be working on in the Put the Mojo in Your Message training starting February 8th. You know how it is. It’s Monday morning and you’re staring at the wall thinking: Well, what should I be doing today? [...]

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What Are You Calling in This Year?

January 2, 2012

On December 16th, I led a group of nearly 80 people through my out-of-the-box annual planning process. What’s cool is that instead of just asking you for your goals, I have people “call in” what they want to experience in the coming year by creating a multi-sensory, right-brain vision of the coming year. This vision [...]

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Recent Comments:
  • emma jarrett:
    My right-brained, multi-sensory vision for 2012: Red-hot, spicy ACTION. Calm, oceanic MIND whilst enjoying the aroma of luscious, just-ripe peaches. Thanks for a very enjoyable and rewarding session, Isabel. It set me off to a great start in 2012.
  • Sue Kearney:
    My main theme: Living into my mission in an easy, satisfying and profitable way Sub-themes: to have more fun! to have fabulous health and ease in my body to love the gorgeous people in my community and to be loved to be of service, to give generously of my time, treasure and talents to be free of financial insecurity, to have abundant means
  • Lisa Capehart:
    Yes! ♥ Find My Voice in the Right Community! For me, I've found my voice, but reading this post and your list made me realize that finding the RIGHT community has been the missing piece for me. And, that is where I will concentrate my efforts this year. Thanks!

What I Learned This Year #3

December 31, 2011

This is an excerpt from some of the writing I did on retreat this summer in response to the question “what did I learn by writing my story?” I learned that we give up reaching for the work we want in small degrees. By quietly closing doors to paths we had imagined wandering down. By [...]

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What I Learned This Year #2

December 30, 2011

What I learned this year is that nothing is sweeter than coming home to yourself. My sweetest moment this year was reawakening this summer to my love of helping people name the True Spirit of their Work. Of finding the words to help them own and express the profound insights that are capable of coming [...]

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Recent Comments:
  • biren:
    just fell upon this piece, immediately after i went to check my mail from here... "...... Sweetheart, you say, show me what you know, deep inside you. Show me your true self. And she will show you. As soon as you ask the question, the enchantment of the story she's been living lifts, and she remembers her true NAME. Earth Angel. Radiant Moon Path. Truth Lightning. Thirsty Root of Deep Desire. Mistress of Tides. And then you say, I need you. I need your enthusiasm, your power, your joy, your willingness. With you, life is a glorious adventure. Without you, my world is a desert; I am tumbleweed.... " (from Hiro Boga's mail/article: http://hiroboga.com/blog/rule-your-world/the-nearness-of-you/)
  • biren:
    "... helping people name the True Spirit of their Work ... " this suddenly reminded me of something i had recently heard - a talk by Llewelyn Vaughan Lee, a Sufi (i have sent an audio clip on this 'naming' along with this comment thru email to you) according to him the name (and thus, naming) has immense power... the power to invoke and invite. by naming something you are ensuring that THAT THING will now always respond to you and come to you. and that shamans can/could sense/know the name of things... you are such a shaman, it seems. in hindu traditions... here in india... we used to name a child with names that denote qualities... celebrate!

What I Learned This Year #1

December 29, 2011

What I learned this year is that the big, deep, challenging changes that we desire happen over time, bit by bit, like a big ship turning. I learned it’s easy to lose faith in the process, or to discount my progress. To judge myself that I still, still, still struggle to make time in my [...]

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Recent Comments:
  • Christi:
    Beautifully illustrated piece about internal process. Thank you for sharing. Blessed New Year to you Isabel!
  • Tom Robinson:
    Isabel, Your openness and vulnerability are very moving, and they help me (and I'm sure many others) with our own struggles and challenges. Thank you and Happy New Year! Tom Robinson - Life Coach for People with Chronic Illnesses
  • Helen Garside:
    A lovely piece of writing. Thank you so much for sharing. Have a Healthy and Prosperous New Year!! ;-)

Before You Reach Out to Potential Partners

November 30, 2011

This is part six of a six-part series called “Before You Do Anything“. This 4 minute video reviews the four high-level questions you want to ask before you reach out to potential business partners. These questions help you get clear what you bring to the table before you reach out to create a new partnership. [...]

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Recent Comments:
  • Lindley:
    I just watched through all six videos. Wonderful stuff!! This one seems to start partway through - would love to see the beginning.
  • susan:
    starts in the middle? Just the last 2 questions, not all 4

Before You Revamp Your Web Site

November 30, 2011

This is part five of a six-part series called “Before You Do Anything“. This 5+ minute video reviews the four high-level questions you want to ask before you revamp your web site. These questions help you get clear how to bridge what you want to offer and what your audience is looking for. These kinds [...]

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Recent Comments:
  • Patricia:
    Thank you, Isabel. I am just developing my website, and I have a heart-felt desire to attract people who want to live more from their hearts. Your questions help me to be sure that every step, I am living from MY heart.